Who We Are
ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.
What We Do
A Cash Management Specialist is responsible for all activities related to payment processing. Processes payments promptly and accurately and clears all exception items in a timely manner.
How You’ll Contribute
Process transactions accurately and timely in accordance with departmental and investor guidelines
Ensures exception items are identified and resolved in a timely manner
Document the system with comments regarding disposition of work items
Identify, research, and resolve issues
Make recommendations for the improvement of controls and processes within the department
Assist with internal or external audit requests
Communicate any trends and / or problems with recommended solutions to management
Assist with the creation and maintenance of department documentation; including, but not limited to, policies and procedures
Other duties and tasks, as assigned
What You’ll Bring
Required Education, Experience, Licensure & Certification
High School diploma or equivalent
1-3 years of experience
Financial Services Industry experience a plus
Knowledge, Skills & Abilities
Strong PC skills and knowledge of MS Office products and company operating systems
Analytical
Problem-solving skills; organized
Customer service, team and goal oriented
Working knowledge of fundamental concepts, practices and procedures of department
Good verbal and written communication skills
Establishes effective working relationships at the work group level
Candidates selected for employment will be required to successfully complete a background check and credit check as a condition of employment, where permitted by applicable law.
Pay Range: $21.24 – $28.31 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees – not just because it’s the right thing to do, but because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.