Position TypeFull timeType Of HireExperienced (relevant combo of work and education)About FISAs the world works and lives faster, FIS is leading the way. Our fintech solutions power the global economy, supporting the movement of money for financial institutions, corporates and governments across Europe and beyond. At FIS, inclusion, collaboration and innovation sit at the heart of everything we do. Our colleagues work together, deliver together, and celebrate success together. If you want to help shape the future of Treasury, we’d like to ask you~ Are you FIS?About The RoleThe Client Success Manager will drive client satisfaction, adoption, and long-term value for FIS Treasury Solutions, with a particular focus on Integrity. Acting as a trusted partner throughout the post-sales lifecycle, the CSM will help clients align the solution with their treasury objectives and translate those priorities into practical success plans.Working across Client Success, Sales, Product, Professional Services, Renewals, and Support, the role will coordinate the client experience, identify risks and opportunities, and ensure clients understand the continuing value delivered by the solution.About The TeamThe Client Success Manager sits within the Client Success organisation, orchestrating the post‑sales experience for Treasury clients across Europe.The Team’s Focus Is OnAccelerating product adoption and value realisationDelivering measurable ROI aligned to client business outcomesMinimising churn and commercial riskIdentifying expansion and growth opportunities across the Treasury portfolioCSMs combine deep product expertise with strong commercial and relationship‑management skills to act as an extension of both the client and internal FIS teams.What You Will Be DoingBuild trusted relationships with client stakeholders and act as a primary post-sales partner for IntegrityUnderstand each client’s treasury priorities and translate them into joint success plans with clear outcomes, milestones, and measures of successDrive solution adoption and help clients realise sustained value from their investmentMonitor client health, usage, adoption, and engagement signals to identify risk and coordinate timely actionCollaborate with Sales, Product, Professional Services, Renewals, and Support to provide a connected client experienceIdentify potential expansion opportunities and provide relevant client insight to commercial teamsCapture structured client feedback and work with Product teams to help inform future prioritiesContribute to renewal activity by articulating the value delivered and supporting a clear view of client outcomesWhat You Will NeedExperience in Client Success, Account Management, Client Services, or a comparable client-facing role within treasury technology, fintech, or financial servicesUnderstanding of corporate treasury operations and the business challenges treasury teams are seeking to solveAbility to build credible relationships with stakeholders at different levels of seniorityExperience translating client objectives into structured plans, actions, and measurable outcomesStrong communication, presentation, and stakeholder-management skillsAnalytical capability, including the ability to interpret client, usage, or adoption information and convert it into practical recommendationsExperience collaborating across sales, product, technical, support, and delivery functionsWhy joinHelp clients maximise the value of technology supporting important treasury operationsWork across client, product, technical, and commercial teams to influence the complete client journeyDevelop deep expertise in Treasury Solutions and contribute client insight to future solution prioritiesJoin a collaborative Client Success environment focused on adoption, value realisation, retention, and sustainable growthPrivacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass