Account Clerk II (Treasurer-Tax Collector)

The Napa Valley – Internationally known for its fine wines exciting restaurants and world-class resorts, is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage.

Located in the heart of California’s preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities.

The Napa Valley’s strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities.
County of Napa as an Employer: The County of Napa is a highly respected employer within the local community as well as throughout the region. We offer rewarding and challenging work, flexible hours, competitive salaries, a comprehensive benefits package and tremendous opportunities for career growth. At the County of Napa we truly value our employees and are committed to diversity in our family-oriented environment. This is why we are the Employer of Choice for more than 1,500 employees.

The Position: This recruitment is being conducted to fill one full-time vacancy in the Treasury or Tax Unit of the Treasurer-Tax Collector Department. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year.

An Account Clerk II performs responsible direct customer service and clerical work in one or more financial areas: cashiering, receivables, statistical reporting, preparation and maintenance of journals, ledgers, and other financial records in an accounting system. This position answers property tax questions for the public and assists in preparing and distributing property tax bills and other related correspondence as well as processing property tax payments. This position collaborates with other departments, divisions, special districts and school agencies within Napa County.

The ideal candidate will have direct customer service experience, will be detail-oriented and will possess the following attributes:

• Excellent customer service skills (face-to-face, telephone and written communications).
• Cash handling and balancing skills
• Ability to work in a fast-paced, quickly changing work environment
• Ability to work collaboratively as a member of the team
• Flexibility and adaptability when performing work assignments while keeping within pre-established deadlines.

The Recruitment Process:

1. Application screening for the minimum qualifications is tentatively scheduled for the week of April 12, 2021.

2. Supplemental Questions Screening is tentatively scheduled for the week of April 12, 2021. Subject matter experts will review and score responses to the supplemental questions for those applicants who pass the minimum qualifications screening. Only the most qualified from the scoring of supplemental questions will be invited to the Oral Panel Interviews.

3. Oral Panel Interviews are tentatively scheduled for the week of April 26, 2021. Human Resources will notify you via email to invite you to self-schedule yourself for an interview.

4. Only the most qualified candidates from the scoring of the supplemental questions and Oral Panel Interviews will be placed on the eligibility list and referred to the hiring manager for further consideration.

Human Resources reserves the right to make changes to the recruitment process and schedule at any time.
Example of Duties:

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Assist the public and other employees by answering inquiries about departmental, State and Federal laws, regulations, policies and procedures; perform cashiering functions for both public individuals and internal departments; prepare correspondence; assist the public in completion of forms; assist in preparation of a variety of statistical tables and reports; request warrants, post, check, balance and adjust accounts; index and file bills, vouchers, documents and other material; maintain and reconcile subsidiary ledgers; operate basic, remittance processing and other office machines; maintain files; perform general clerical duties as required; perform related duties as assigned.

Typical Qualifications

KNOWLEDGE OF:

Methods and practices of bookkeeping and of financial and statistical record keeping.

General requirements and procedures in a local government accounting system.

Modern office methods, procedures and equipment.

Software used to record financial transactions.

Proper English usage, spelling, punctuation and grammar.

Basic mathematics and mathematical calculations.

SKILL TO:

Make arithmetic calculations with speed and accuracy.

Operate a computer, calculator, typewriter and other basic office equipment.

Operate a currency counter, remittance processor and other imaging equipment.

Perform responsible and complex clerical procedures.

Use software to record financial transactions.

Communicate effectively, both orally and in writing.

ABILITY TO:

Use independent judgment in maintaining financial and statistical records.

Follow oral and written instruction.

Establish and maintain cooperative working relationships with others.

Work in and adapt to a fast-paced and quickly changing work environment.

Stand or sit for prolonged periods of time.

Use repetitive hand movement and fine hand/eye coordination including using a computer keyboard.

Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person.

Adapt quickly and appropriately to a variety of situations and personalities.

Communicate tactfully in stressful situations when dealing with individuals holding differing opinions and viewpoints.

Remaining flexible in adapting to changes in priorities, assignments and other interruptions, which may influence pre-established timeline and courses of action for completing projects and assignments.

Work on multiple projects and assignments simultaneously.

EXPERIENCE AND EDUCATION
Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be:

Experience:
One year of directly related experience in financial record keeping work and correspondence. Cash handling and customer service experience is preferred.

Education:
Equivalent to the completion of the twelfth grade, including or supplemented by basic bookkeeping or record keeping training.

License or Certificate:*
Certain positions assigned to this class may require possession of a valid California Driver’s License.

• Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position.

ADA Accommodation
Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities Act (ADA) should contact County of Napa Human Resources at (707) 253-4303.

Napa County is an Equal Opportunity Employer.

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.