Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
The primary responsibility of the Advisory Consultant Treasury Operations is to support the Director, US Treasury Management Operations in achieving business goals (internal and external to US, Corporate, Investment, and Reinsurance business partners) and all critical initiatives of Treasury Operations including transformation of the US team.
The incumbent renders Treasury Operations as the center of expertise with in-depth knowledge of current and emerging Payment Solutions, related technologies and delivers valuable advisory services to internal business partners on innovative cash management products and services to improve efficiency and effectiveness of US operational banking activities. This position collaborates and services all John Hancock business units and Cash Management offices across all locations (Toronto/Waterloo/Montreal/Boston).
Work with internal Business Partners in US Division to define and be responsible for the scope, strategy and requirements of business initiatives including working with management to build integrated strategic solutions. Business initiatives will also include implementations of new payment solutions such as Real Time Payments, and non-bank payment solutions.
Collaborate efficiently with peers, inside and outside of Treasury Operations (upstream, downstream and horizontally) to re-engineer and redesign end to end activities impacting Treasury Operations.
Maintain and expand close relationships with our Business Partners. Relationship management will be an integral part of the role.
Lead and coordinate multiple business initiatives to identify, document, analyze and provide solutions related to complex processing, service and/or technical improvement opportunities
Identify complex operational business issues and facilitate development of creative solutions involving workflow procedures and/or new technologies that are consistent with business long-term strategic plans.
Provide effective communication with business partners, Treasury management, Banks, non-Banks, and colleagues. Ability to lead meetings and provide guidance and direction on potential solutions.
Lead and perform As-Is and To-Be analysis as well as gap analysis to identify, recommend and build consensus for changes, process improvements and business solutions.
Support assessments of systems, people and processes, and manage the change including process re-design, training, process documentation, users expectations and stakeholder partnership.
Represent and advocate for Treasury in initiatives, ensuring business unit needs and Treasury policies are in alignment.
Stay current on market and industry trends and new product and services affecting the business area and the Company. Maintain detailed knowledge and understanding of Cash Management concepts and services, as provided by Banks and non-traditional financial partners.
Technical knowledge of cash management and banking principles, services and systems primarily in the U.S.
Ability to develop and maintain positive business relationships with peers in business units and at the banks. Strong customer service and problem resolution skills as they relate to the delivery of cash management and banking services in tight time-frames.
Robust technical skills including Excel and Word.
Sound understanding of control/risk principles related to banking functions.
Ability to adapt to and meet multiple, tight deadlines and work well under pressure.
Ability to work largely self-directed.
University degree with equivalent business experience and professional qualification an asset.
5+ years progressive business analyst and/or project management experience in leading or supporting large complex, strategic, or system implementation initiatives within Cash Management Services or Treasury Services.
Strong understanding of business functions, products and services
Utilize knowledge to drive discussions, facilitate decision making and assess impacts
Critically evaluate information from multiple sources, reconcile conflicts and decompose high level information into details
Able to think, exercise judgement, set priorities, assess urgency and deliver business values
Understand when issues require escalation.
Strong verbal and written skills – lead meetings, present facts, minutes, influence partners, create impactful presentations, efficiently use visual tools, explain complex concepts in a simple and understandable way
Ability to define and structure the problem / issue(s) into a logical and manageable way with key facts, prioritization and recommendations
Resolve issues and make recommendations based on data and analytical reasoning
If you are ready to unleash your potential, its time to start your career with Manulife/John Hancock.
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2020, we had more than 37,000 employees, over 98,000 agents, and thousands of distribution partners, serving over 30 million customers. As of December 31, 2020, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, and in the previous 12 months we made $31.6 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155years. We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges and under ‘945’ in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact firstname.lastname@example.org .
Original source: Indeed