This is an opportunity to join the Treasury Technology team during its early stages to help build and maintain tools that will transform Treasury operations. We are looking for a seasoned analyst to lead our operational support team for our Treasury Management System.
Our team of Treasury analysts rely on our Treasury Management System (TMS) Kyriba for a number of critical services. These include: bank statement reporting, cash management and forecasting, payments, netting, In House Banking (IHB), bank account management, user administration of financial transactions (e.g. FX Trading), debt management and bank fee analysis. As the lead analyst running system support, you will design and maintain processes to deliver a high level of data integrity in the system. This will include ensuring that all primary services remain fully functional, and triaging variances and missing data from bank interfaces. A successful candidate will have a good working knowledge of treasury management systems, including how configuration is set up to support each of the core services. You will have the ability to independently triage issues as they arise; working with the banks and the TMS provider to pro-actively resolve these issues. You will demonstrate high standards for meeting and improving SLAs for our business team. We have a team culture that encourages innovation and we expect this person to take a high level of ownership to enhance our support process and data integrity.
In this role you will be responsible for managing external resources to supplement in house resources for support. You will establish clear expectations on service levels and manage contracts with these providers. You will also take a role in defining the ongoing product roadmap for enhancements. You will work closely with treasury analysts to understand their requirements and work with application analysts to scope these out and slot onto the roadmap.
As the lead analyst for TMS support you will develop and maintain metrics to track performance levels. You will pro-actively work internally and with external vendors (banks and TMS providers) to enhance processes to improve performance metrics over time, setting bold targets for improvement. A successful candidate will have very strong interpersonal skills, and develop tight relationships with internal stakeholders and external vendors.
Travel 5-10% as required
Original source: Indeed