The Order to Cash Analyst supports the Director – Order to Cash with invoicing our clients and monitoring the status of the outstanding amounts. Primary responsibilities include managing the invoicing of our clients, monitoring and tracking outstanding invoices, reviewing and verifying transactional information, resolving billing issues with clients, interacting with our clients on a regular and consistent basis.
The Order to Cash Analyst is a central point of contact for our internal team as well as clients. Additionally, the analyst will establish and maintain close working relationships with operational management and terminal managers to ensure invoices are delivered accurately and timely.
Onboard new customers
o Set up customer specific invoicing requirements
o Review each new customer internally and streamline timely invoicing
Review credit of new and existing customers
Respond to all customers billing & payment concerns, resolve issues independently
Send statements to customers / collection emails; calls on delinquent balances
Escalate collection accounts internally when efforts are exhausted or there is a financial concern
Prepare meetings with Finance & General Managers to review AR and discuss new business
Manage and maintain customer accounts.
Process financial documents.
Perform other duties or special projects as assigned.
Must be legally authorized to work in the United States without sponsorship
2+ years experience in accounts receivable and/or billing
Intermediate experience with Microsoft Office, especially Excel
Must be comfortable executive and manipulating Pivot Tables and Vlookups, as well as other functions, within Excel
5+ years experience in accounts receivable and/or billing
Job Type: Full-time
Pay: $40,000.00 – $50,000.00 per year
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Original source: Glassdoor US