Online application must contain all detailed education and experience. It will be used as the primary source for the initial review of your application.
Are you looking for a career helping others? Are you someone who has a strong work ethic, excels at providing outstanding customer service, is honest, dependable, and team-oriented? The Business Taxes Corporate Income Tax Unit within the Tax Administrative Services Bureau is looking for someone with those attributes to add to the team.
The primary function of the Treasury Customer Service Representative is to provide customer service to taxpayers through verbal and written communication and to review and process tax forms and applications. Knowledge of business tax laws is desirable. Extensive phone and computer work are required.
If you think that this Customer Service Representative position in the CIT Unit sounds like it could be a great fit for you, click the position description link to learn more about the job.
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Click here to learn more about the Department of Treasury-Why it’s a great place to work. (Download PDF reader)
Educational level typically acquired through completion of high school.
Treasury Customer Service Representative 6
One year of experience responding to customer inquiries and resolving problems.
Treasury Customer Service Representative 7
Two years of experience responding to customer inquiries and resolving problems, including one year equivalent to a Treasury Customer Service Representative 6.
Treasury Customer Service Representative E8
Three years of experience responding to customer inquiries and resolving problems, including two years equivalent to a Treasury Customer Service Representative 6 or one year equivalent to a Treasury Customer Service Representative 7.
Michigan Department of Treasury is proud to be an equal employment workplace that values inclusion & diversity. In an effort to minimize implicit bias, Treasury is removing/protecting applicant personal identifying information. For best results include detailed education and experience in the online application for review. Do not put see resume instead of listing duties under your work experience.
Recruiting to fill 3 vacancies.
This position has a FTINPRINT sub-class code. The sub-class code indicates the position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication 1075.
The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.
Interviews will likely occur virtually using Microsoft Teams. No prior experience with Teams is necessary, as instructions and tips will be provided to all candidates scheduled for an interview.
View the job specification at:
http://www.michigan.gov/documents/mdcs/TreasuryCustomerServiceRepresentative_178767_7.pdf (Download PDF reader)
Original source: Glassdoor US